This document explains our policy on the collection and processing of personal information in the course of our dealing with you. Personal information includes any information that enables us to identify you as an individual; e.g. your name, email address, telephone number, etc.
We take the security of your personal details very seriously and are committed to protect your privacy by safeguarding your information in accordance with all applicable laws relating to data protection and privacy, including the EU General Data Protection Regulation (GDPR).
This document explains:
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We are Web Ironmongery Ltd; an internet based ironmongery products trader. You can find our address and how to contact us information in “How to Contact Us?” section below.
(a) Information we collect when you create an account with us is your name, your email address, and a password (you are advised to keep your password safe)
(b) When you browse our websites or shop with us, we collect:
The information we collect is used to notify consumers about our products and services or updates to our web site, not shared with other organizations for commercial purposes.
Our website and apps are not intended for children and we do not knowingly collect data relating to children.
We collect information about you for three main reasons:
However, even if you choose not to receive any marketing information from us, we may still use your personal information to provide you with important services communications, including communications in relation to any orders you place or products you purchase.
We may use your information to:
The legal basis for all information use is that:
We are required by law to keep your personal information only for as long as is necessary for the purposes for which we are using it. Therefore, the period will be determined by the purposes for which we are collecting and using your information and our legal and regulatory obligations.
We may pass your personal information to third parties, including in the following circumstances:
However, as company rule, we will not sell or rent your information to third parties.
We use industry leading secure server technology that implements Secure Socket Layering (SSL) to protect your details and assist your shopping experience. SSL is the industry standard for encryption and enables millions of secure online transactions on a daily basis.
GDPR (General Data Protection Rule) gives you more control over your data and, therefore, there are numerous rights set out. In a nutshell, you have the right to ask us to:
We may have to request proof of identity before we are able to disclose your personal information to you or comply with other requests.
You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you're not happy with how we are handling your personal information. You can contact the supervisory authority at:
To ask for a copy of your personal information or to make any amendments, you can:
It is a commonly known fact that the transmission of information via the internet is not completely secure across the internet. Therefore, this risk is not specific to our services and, consequently, we cannot guarantee the security of your data during the transmission phase. You transmit data over the internet at your own risk.
We may make changes to this policy as and when needed so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.